Act as the point of contact for clients for digital management matters
Build strong, long-term client relationships and maintain frequent contact
Set digital strategies for your assigned projects, considering their specific requirements
Address client & support team’s queries effectively and in a timely manner
Present social media strategies to clients in monthly calendars
Analyze digital campaigns success
Stay up-to-date with digital technology trends
Client Management includes research, pitching, proposals as well as Account Management
Prepare client presentations, reports and conduct in-person client meetings
Work jointly with the internal teams to drive campaign strategy & development
Identify growth opportunities from the client portfolio and drive revenue
The ability to handle tough situations with clients, manage client expectations, good written and verbal communication are definitely important. Requirements